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Tourism Management

Explore the World. Create Unforgettable Travel Experiences.

The Tourism Management Program at Wayland prepares you for a rewarding career in the global travel and hospitality industry. You’ll learn how to plan tours, manage travel operations, handle guests, and promote destinations — all while gaining the professional skills needed to work in hotels, airlines, tour companies, and travel agencies.

If you love adventure, culture, and customer service, this course is your gateway to an exciting and well-paying career in tourism.

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Travel & Tour Operations

What You’ll Learn

  • Learn how to design, organize, and manage local and international tours.
  • Understand itinerary planning, costing, and destination management.
  • Study global travel systems, bookings, and documentation.
  • Practice guiding, ticketing, and customer handling techniques.

Hospitality & Customer Service

What You’ll Learn

  • Gain skills in front office, hotel operations, and guest relations.
  • Learn communication, etiquette, and problem-solving in tourism.
  • Deliver excellent service to travelers from diverse backgrounds.
  • Handle travel emergencies and customer inquiries professionally.

Geography & Destination Knowledge

What You’ll Learn

  • Explore Kenyan, African, and global tourism attractions.
  • Study geography, culture, and travel patterns.
  • Learn how to create destination presentations and travel itineraries.
  • Understand ecotourism and sustainable tourism practices.

Entrepreneurship & Tourism Marketing

What You’ll Learn

  • Learn how to start and manage a tour company or travel agency.
  • Study digital marketing, branding, and promotion of destinations.
  • Gain business and financial management skills.
  • Develop leadership and teamwork for travel and tourism operations.

How You’ll Learn

Wayland’s Tourism program combines classroom learning, fieldwork, and internships for real industry exposure.

  • Field excursions to hotels, parks, and tourist attractions.
  • Interactive lessons and group projects on tourism operations.
  • Guest talks from industry professionals.
  • Internship placements in travel agencies, hotels, and airlines.

Career Opportunities

Graduates can work in a variety of positions both in Kenya and abroad:

  • Tour Guide / Tour Operator
  • Travel Consultant / Agent
  • Airline Customer Service Officer
  • Hotel or Resort Guest Relations Officer
  • Event & Conference Coordinator
  • Tourism Entrepreneur / Destination Marketer

Why Study Tourism at Wayland?

  • Qualified trainers with real tourism and hospitality experience.
  • Modern teaching combining classroom and field learning.
  • Internships and attachments with top hotels and travel companies.
  • Curriculum aligned with international tourism standards.
  • Affordable tuition and flexible payment plans.

Enrollment Information

  • Duration: 6–12 months (Certificate / Diploma)
  • Fees: Affordable with flexible installment options.
  • Requirements: KCSE/KCPE Certificate, ID/Birth Certificate, 2 passport photos.

📅 Next Intake: January 2026 – Limited slots available!

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❓ Frequently Asked Questions (FAQ)

1. Who can join the Tourism Management course?

➡️ Anyone with a KCSE or KCPE certificate can enroll. If you enjoy travel, people, and service, this program is perfect for you. No prior experience in tourism is required.

2. What skills will I gain from this course?

➡️ You’ll learn how to organize tours, manage bookings, serve clients, promote destinations, and handle travel logistics professionally. You’ll also build strong communication and customer service skills.

3. Is the training practical or theory-based?

➡️ The course is highly practical — you’ll participate in field trips, simulations, and internships that help you experience real tourism operations.

4. Will I go for field trips or attachments?

➡️ Yes! Students regularly visit hotels, travel agencies, and tourist attractions as part of their coursework. You’ll also complete an internship to gain industry experience.

5. Can I work abroad after completing this course?

➡️ Yes. The program follows international tourism and hospitality standards, making it possible to work both locally and internationally.

6. What kind of jobs can I get after this course?

➡️ You can work as a travel consultant, tour guide, customer service officer, or hotel staff. You can also start your own tour or travel business.

7. Do you offer part-time or weekend classes?

➡️ Yes. Wayland provides flexible schedules, including part-time and weekend options for working students.

8. Are there job opportunities after graduation?

➡️ Absolutely. The tourism industry continues to grow in Kenya and globally — trained professionals are always in demand in hotels, travel agencies, and airlines.