Wayland Catering and Beauty Training Institute

From Kitchen to Career

Master the Art of Food & Service Excellence

At Wayland Catering & Beauty Training Institute, we believe great chefs are not just born — they are trained, nurtured, and inspired. Our Professional Catering & Hospitality Management program is designed to turn your passion for food and hospitality into a successful career or thriving business.

Guest Relations & Front Office Management

What You’ll Learn

  • Professional etiquette, reception skills, and first impressions.
  • Reservation systems & check-in/check-out management.
  • Handling guest complaints & conflict resolution.
  • Building customer loyalty through service excellence.

Food & Beverage Service

What You’ll Learn

  • Fine dining etiquette and service styles.
  • Beverage management including wines, cocktails, and bar service.
  • Table setting, serving sequences, and customer interactions.
  • Upselling techniques for increased revenue.

Housekeeping & Facilities Management

What You’ll Learn

  • International housekeeping standards.
  • Hygiene and sanitation protocols.
  • Room preparation and ambiance design.
  • Laundry operations and quality control.

Hospitality Business & Leadership

What You’ll Learn

  • Hotel operations management.
  • Marketing and customer engagement strategies.
  • Financial planning and cost control.
  • Leadership and team management in hospitality.

❓ Frequently Asked Questions (FAQ)

1. What are the entry requirements for the Hospitality course?

➡️ Applicants need a KCSE or KCPE certificate, a National ID or Birth Certificate, and 2 passport photos. No prior hospitality experience is required.

2. How long does the training take?

➡️ The Hospitality & Hotel Management course takes 6–12 months, depending on whether you choose the Certificate or Diploma option.

3. Do you provide practical training or only theory?

➡️ Yes! Our program is 80% practical. Students train in simulated hotel environments, restaurant setups, and real industry attachments in leading hotels.

4. Will I get internship or job placement support?

➡️ Absolutely. Wayland partners with top hotels, lodges, and resorts across Kenya and abroad. We help place students for internships and connect graduates with employment opportunities.

 

5. Can I choose flexible study schedules?

➡️ Yes. We offer full-time, evening, and weekend classes, so working professionals or students with busy schedules can still pursue hospitality training.

6. Is the certificate/diploma recognized internationally?

➡️ Yes. Our curriculum is designed to meet international hospitality standards, making it easier for graduates to work both locally and abroad.

7. What career opportunities are available after graduation?

➡️ Graduates can pursue careers as:

  • Hotel Manager / Front Office Supervisor

  • Guest Relations Officer

  • Food & Beverage Supervisor

  • Housekeeping Executive

  • Event & Tourism Coordinator

  • Travel Consultant

8. How much are the fees, and can I pay in installments?

➡️ Fees are affordable and flexible. We offer installment plans to make payments easier for students. Contact our admissions office for a detailed breakdown.

9. Do you offer accommodation for students?

➡️ Yes. We assist with affordable accommodation options for students traveling from outside the area.

10. Why should I study Hospitality at Wayland instead of other colleges?

➡️ At Wayland, you benefit from:

  • Hands-on training with expert instructors.

  • Industry attachments in partner hotels.

  • Entrepreneurship skills to start your own venture.

  • A supportive learning environment that treats every student like family.